This is a return deposit.  If Sun-Vapers and you agree to this, we charge you 2.00+2.99 we will send you a prepaid shipping label with tracking.  If the item is indeed defective we simply credit your credit card back the 4.99 and continue with the return/exchange.

Step 1

We have already agreed to this and are allowing you to do the deposit. You must add this to your cart alone.  Do not add items unless you were given permission. Complete the checkout.

Step 2

A shipping label will come to your house or we can digitally send it to your email.  If you want the digital version you MUST print and tape this to the shipping envelope yourself.  If you want us to mail you a prepaid shipping label please wait for the mail.

Step 3

Buy a size 0# or 1# or #2  padded shipping envelope. You may buy it at Walmart, or Big Lots as well as other locations.  Place your defective item inside.

Step 4

Properly close the envelope and place it in your mail box with the flag up. You can drop it off at a postal drop box, or you can go to the post office and hand it to the clerk.

Step 5

We receive the return and if indeed its defective we will credit your credit card back $4.99 and follow through with a replacement or whatever is agreed upon.

What if its not defective or its human error.

• If this is fraud attempt and are able to detect it we WILL notify the proper authorities, (which we have done in the past and a sheriff in the corresponding area arrived on our behalf)
• If this is human error we will kindly not honor the exchange and kindly send it back with feedback on how to prevent damage.
•  If this the item turns out not to be defective, we will kindly send it back and provide feedback on how to make it work properly or assist with troubleshooting.

This is a creative service for good honest customers to be able to seek hassle free restitution for poor quality control products.  Not for lazy out of touch people to exploit small business eCommerce. Don’t like it go somewhere else.